07537807070 | 01727834284 lisa@albanypetservices.co.uk

CORONAVIRUS - HEALTH AND SAFETY

Depending on the tier we are in we are able to do group classes. If the guidance says it’s not advisable to do group classes they will be held virtually via Zoom.

During group classes:

  • Social distancing must be maintained at all times.
  • There will be rules about the numbers per class.
  • We will use hand sanitiser if we are touching a dog’s lead/harness.
  • During playtime we ask that you do not touch others dogs.
  • If you have come in to contact with someone with Covid 19 or have been diagnosed with Covid 19 then contact Albany Pet Services immediately.
  • If you are in the high risk group or feel uncomfortable about being in a group then please contact us, there are other options available for training.

We can provide solo walks, walk and train services and one to one puppy training and one to one dog training by social distancing in open green spaces. We are also providing pet sitting and cat sitting and small animal sitting if you’re away. There are also virtual training services and telephone helplines available of course!

In addition to the current health and safety precautions we will be:

  • Using hand sanitiser and soap – stopping to use available water facilities in between jobs.
  • Clean down handles we’ve touched after the visit.
  • Using our own leads
  • Do the handover of the pet in an outdoor space. To make sure they are safe please leave their lead on unless the area is gated/fenced in.

If my colleagues or myself or any of my/their family have coronavirus, have any symptoms and/or are in the high risk category below then they won’t be doing pet care assignments.

  • cancer patients
  • those that are pregnant
  • those that have cystic fibrosis or asthma
  • solid organ transplant recipients
  • those that have heart disease

If you as our client, or any of your family members have symptoms including a persistent cough and fever or have been diagnosed or have been in contact with someone who has COVID highlighted by Track and Trace, please contact Albany Pet Services.

For new clients all of the above criteria will remain and in terms of the initial consultation this will be done via video software and all paperwork will be sent via Docusign. You will receive a link to the pet sitting portal where you can update all your pets details.

Obviously, the announcement and guidance may be subject to change and we will respond as necessary.

Should you have any further concerns and for up to date information, please visit:

www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

www.nhs.uk/conditions/coronavirus-covid-19/

https://www.bva.co.uk/coronavirus/coronavirus-advice-for-animal-owners/

As always please feel free to call me on 07537807070 or contact me via lisa@albanypetservices.co.uk if you have any questions about anything.

If you or any of your family are unwell, we’re sending you our best wishes and thinking of you.

Your pets never fail to put a smile on our faces.

Lisa x

SME Awards - Business Women of the year
Lux Life Pet Product Services Awards
SME National Business Awards Family Business of the Year Finalist 2020
Best Business Women Awards 2020 finalist
ANIMAL TRAINING ACADEMY MEMBER
NHS Staff Discounts
Professional Member ABBA

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