CORONAVIRUS - HEALTH AND SAFETY

24th March 2020:

We’re not doing walks and visits at the moment but we’re still here to support you and your pets and always will be! Look at our online and telephone sessions for ways in which we can help. 

What we’re doing at Albany Pet Services to minimise the risk of Coronavirus

We felt important to share with you what we’re doing at Albany Pet Services in terms of hygiene precautions to ensure client and colleague safety given the current circumstances regarding Coronavirus. We are monitoring the Coronavirus situation and following the latest advice from the Government. Just to confirm myself and my colleagues have:

Not visited a high-risk area in the last two weeks

or are currently

Suffering from any flu like symptoms, including fever, coughing and shortness of breath.

Equally, as our clients if you fall into either category of the above, we kindly ask you get in touch with me to let me know.

As lone worker, completing solo walks and visits, myself and my colleagues don’t mix and meet every day, but we are in close contact over the phone. I have reiterated to my colleagues to let me know if they become ill or any family member becomes unwell.

Here are a few things we are enforcing to minimise risk and reinforce our proactive efforts given current concerns:

  • We are not currently using towels but are using kitchen roll to clean dogs after a walk- this is then disposed of afterwards. If you would like your pet to be dried using their own towel then please leave a towel out for us.
  • It goes without saying that myself and all colleagues are washing their hands with soap after each visit or walk and we have hand gel
  • As always, hot washes of any car linen is being completed
  • We are wearing gloves

Social Distancing 

In line with advice from the government about social distancing, to keep everyone in the UK as safe as possible we’re asking if it’s possible (if you’re home or a family member is) if we can can collect your pet:

  • from the garden

or if this isn’t possible please

  • leave them in the hall for us to collect from there

We will call/or text when we’re outside so you can pop them into the garden or hall. When we’ve arrived back from our lovely walk in the March sun, we leave your pet back in the garden/hall and let you know we’ve dropped them back home to you. This means we also won’t disturb you when you’re busy working.

Should you have any further concerns and for up to date information, please visit:

www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-covid-19

As always please feel free to call me on 07537807070 or contact me via lisa@albanypetservices.co.uk if you have any questions about anything.

If you or any of your family are unwell, we’re sending you our best wishes and thinking of you.

Your pets never fail to put a smile on our faces, Thanks for choosing us to care for them.

Lisa x

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