Our Ethos & Values

Our ethos: To acknowledge that all companion animals are individual characters and to respect this. To work with and communicate with their guardian’s to provide care that can be tailored to meet their pet’s best interests.

Our Values

  • Conscientious

  • Reliable

  • Positivity

  • Open & honest communication


  • Professional

  • Focused on the job

  • Fun & positive

  • Continued Professional Development

Completed Courses

We are committed to expanding our knowledge of companion animals – they enrich our lives in so many different ways and they give us unconditional love and make us laugh! We offer your pet the best level of care by understanding them as animals as well as individuals.

IMDT’s Perfect Puppy Course

A course that highlighted the building blocks for life with a new puppy and puppy behaviour such as chewing, toilet habits, playtime, enrichment and how puppies are learning all the time.

Animal Aiders First Aid Course

I’ve completed a first aid course which includes how to react to events such as burns and choking. I also carry a first aid kit in my car.

Blue Cross Pet Bereavement Course

Losing a pet can mean losing a best friend. As a volunteer I listen to people and provide emotional support on the phone who have experienced pet loss from bereavement, family break up’s and financial issues. Unfortunately, losing a pet often results in disenfranchised grief, as people don’t feel that they have anyone to talk to who will understand the magnitude of their loss.

Blue Cross Educational Talks

The Blue Cross education team give free talks across Hertfordshire promoting responsible pet ownership from hamsters to horses. The talks range from how to look after different pets on how to stay safe around dogs. Over 200,000 people are involved in dog attacks each year, most of them children. By visiting primary schools to teach children about dog body language and how to behave around dogs we are making a difference.

Canine Principles, Canine Coaching Diploma (ongoing)

This course is packed full with scientific dog behaviour knowledge and conscientious canine awareness about how dogs learn and how we can train them.

Compass Education, the Animal Behaviour Distance Learning College, Professional Dog Walking Diploma

This diploma course covers 6 modules: canine anatomy, first aid, form and function, body language, law and aggression. I have a personal tutor who I submit my coursework to. The canine anatomy module focused on spotting signs such as canine injuries such luxating patella’s. For the form and function module I submitted a piece of work on everything there is to know about the Shetland Sheepdog.

Pet and House Sitting Course

This course highlighted house security and looking after a number of pets from puppies to chinchillas.

The Princes Trust Enterprise Course

On the start of my Princes Trust business journey, I completed an enterprise course, which covered skills such as sales and marketing. I’m very lucky to work with an experienced business mentor who I meet up with regularly to discuss my business goals and achievements.

Gretta Ford’s Loose Lead Walking Course

I attended a course which focused on loose lead walking skills for dogs including lead stroking.

Gretta Ford’s Recall Masterclass Course

Gretta Ford (MA Hons), of A Different Dog, is an ABTC accredited positive animal training instructor and a behaviourist. The Recall Masterclass guides you through the process of ‘proofing’ your dog’s recall in different environments and with various distractions. I went on this course with a client’s dog and it was super fun! There was a wealth of videos and guidance before we even went on the class. It provided excellent tips on treats to use and made me really think about the different aspects that motivate the different dogs I work with – for some it’s food, for others it’s an exciting voice or their favourite toy.

Sarah Whitehead’s Learn to Talk Dog Course

Sarah Whitehead (MSc) runs the Clever Dog Company. This course covers canine facial expression and body language – it’s fascinating! It’s provided me with a fantastic overview of how dogs communicate their feelings in different situations and how to spot when a dog feels uncomfortable. It’s been incredibly helpful on walks with dogs. I’ve learnt how to spot the four f’s of canine stress – fight, freeze, flee and fiddle about.

Chirag Patel’s Canine Body Language Seminar

Chirag Patel (Bsc) of Domesticated Manners highlighted canine etiquette between dogs and us and what dogs are trying to display though sometimes subtle movements.

Victoria Stilwell’s Inside Your Dogs Mind Course

This course explored how dogs think, feel, learn and process the world around them and how we can apply this knowledge when sharing the world with them. It covers breakthroughs in canine cognitive science, canine ethology & the canine brain, measuring your dog’s intelligence, dogs and emotions, how dogs learn and cognition games and exercises for your dog.

Grisha’s Stewart’s Behavioural Adjustment 2.0 Training Course

BAT℠ helps animals gain confidence and social skills. BAT is a natural method that creates an emotionally safe interaction with minimal intrusion. BAT is especially useful when the “triggers” for frustration, aggression, or fear are living beings, for example when dogs bark at or bite other dogs or people. The course gave me some excellent lead techniques to use when walking reactive dogs and tips to get out of situations when off lead dog’s are approaching us. 

Susan Friedman’s Living and Learning with animals 3 day Seminar

Living and Learning with Animals is designed to provide a comprehensive and cohesive understanding of applied behavior analysis to improve the lives of all learners in our care. The  weekend seminar includes over 200 instructional slides, video examples, and support materials. Functional Assessment; The Commitment to Ethical Practice; The Case for Empowerment; Procedures for Changing Respondent Behavior; Procedures for Changing Operant Behavior; and, Designing Behavior Change Plans. As a result of attending this seminar, participants will be better able to teach learners effectively and humanely.

I’m particularly interested in animal body language, neuroscience and caring for elderly pets.

I’m committed to expanding my knowledge regarding reactive dogs and stimulation for indoor cats.

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