Our dog training services have moved!
Lisa is now offering virtual, in person, private training and group dog training and puppy classes under St Paws Training Academy!
Visit the new site!

Puppy Programme

Our private supportive coaching will help to give you the results and relief you need.

Puppies, like children, will need to be taught essential life skills and boundaries such as impulse control, listening and manners so they can learn how to be well behaved and safe in our busy world.

Our training sessions cover:


Toilet Training – Puppies have tiny bladders so toilet training is one of the first things we will teach.

No nipping and mouthing – Puppies have sharp, needle teeth that can be very painful when they’re on skin and can they can rip clothes, we will provide guidance on stopping mouthing behaviours on your skin.

Recall – For times you’re out in the park, we can also teach your puppy to come back when called when they’re off lead – saving stress, worry and embarrassment.

Settling – We have guidance on teaching your puppy to settle down quietly while you’re busy working or helping your children with their homework. We can offer advice on crate training too. We also can suggest fun activities to keep your puppy occupied.

Problem Prevention

Body language – We will teach you to know whether your dog (or other dogs) are comfortable in a situation or not – this is important to notice so your puppy doesn’t become scared of a situation and can prevent potential emotional and behavioural problems later on. We can teach you subtle dog body language signals to look for in other dogs so you can avoid any problems in the park.

Handling – We will teach you how to handle your puppy appropriately to habituate them to situations where it’s imperative they are handled for their wellbeing – such as at the veterinarians and the groomers.

Socialisation and habituation – We will teach you how to set up environments so that your puppy experiences sights, sounds and surfaces during the critical socialisation period – it’s imperative they experience different environments during the window 3 – 12 weeks or they may become fearful of these situations later on which can be difficult to treat and costly. Prevention is always better than cure.

We will also focus on prevention techniques your puppy is not worried about people coming near to things they value such as toys and food – this is so important as possessiveness over items (resource guarding) can be a difficult challenge to overcome.

Puppies are social creatures they need to learn that us leaving for work and school is nothing to worry about and we will always come back to them. We will teach you how to avoid separation related disorders so your puppy doesn’t worry or cry excessively when you leave them.

Basic manners

We guide you through basic manners such as: sit, say, lie down, hand targeting, eye contact (these can all be very useful in day to day situations when you would like your dog to relax, be patient or focus on you).

Pulling on the lead: Our walk with me guide provides loose lead walking solutions so your puppy learns to walk nicely on the lead down the street without hurting your arm and back – and themselves.

Not jumping up: We can teach puppies how to have all four paws on the ground and not jump up on you, others, the kitchen counter in search of food (this last one may be relevant once their little legs get bigger!).

People sadly tend to leave so much rubbish in the park which is dangerous for your puppy and can lead to expensive vet bills – we can teach the ‘leave it’ cue to keep your puppy safe.

 What’s included:

  • Worksheets and handouts so you can practice between sessions
  • We want you to be successful with your training  – we provide support between sessions over email or the phone for 3 months after the last session. No dumping and running!
  • No confusing jargon! We take you through why we’re doing what we’re doing
  • Fun and scientifically proven training methods
  • Personalised and customised training plan relevant to your lifestyle and training goals
  • A certificate after the sessions have been completed
  • Coaching you and your dog together in an environment you would like their behaviour to improve (at home or in the park)

Why choose Lisa?

  • Professional and experienced
  • Postgraduate Professional Development Programme in Clinical Animal Behaviour at the University of Edinburgh
  • Qualified
  • Canine coaching diploma
  • Only modern, force free and scientifically proven training methods


5 x 1 hour sessions £415 (save £60)

4 x 1 hour sessions  £350 (save £30)

3 x 1 hour sessions £265 (save £20)

1 x 1 hour session £150

You can pay in instalments.

Pre puppy session: if you would like some support on preparing everything before your puppy arrives you may be interested in our puppy package.

Further one off sessions can be booked in addition to the above for £80 per hour.


Do you work for the NHS or are you an older retired person? If so there is 10 % off services for you.


Homes outside a 5 mile radius of St Albans will be charged £1 per mile each way, to cover the rising fuel costs.


I know it’s an investment and you want to see results and work with the person that is the right fit for you and your dogs needs, so I offer a guarantee. After 1 session, if you feel that I’m not the trainer for you (or I feel that coaching isn’t for you) then you will receive a refund on the remaining sessions. At the moment the training and behaviour industry is unregulated so let me know and I can put you in touch with someone else.

Let’s have a natter about how I can help

Call to book in a 20 minute call about how I can help you and your dog live even more happily together – (this is a complementary no obligation call): 01727 537289 .


Labrador with his tongue lolling out
"We chose to work with Lisa at Albany Pet Services because of the qualifications. We’ve felt really listened to at each training session. Lisa has quickly built a relationship with our dog which had seen no-one during lockdown and that is an achievement in itself." Graham and Annie

"Offers lots of encouragement and solutions"

We found Albany Pet Services after getting our Rottweiler puppy and in desperate need of assistance. Lisa was quick to reply, gave us a free consultation via zoom (due to lockdown) where we discussed our main areas concern/ need for training. We have taken part in Zoom classes, individual sessions and group sessions, all of which Lisa has been very attentive and given us great techniques to help our puppy progress, constantly staying on top of things as he is a very fast learner.

We have now worked with Lisa for almost 5 months and she is always quick to reply to our calls and texts and always offers lots of encouragement and solutions. Our puppy has also come on leaps and bounds
– Benjamin

"Lisa expertly answered every question"

We recently completed 3 weeks of private one-on-one training sessions with Lisa and are SO glad we did so! Our keeshond puppy was only around 3 months but was extremely receptive to the training. Every session was packed with information and Lisa expertly answered every question we had with great suggestions. We will definitely be getting in tocuh if we need further training sessions in the future.

– Ash

"Lisa has provided 5* support"

I highly recommend Albany Pet Services, Lisa has provided 5* support.
We had 1:1 puppy training and adolescent classes. Lisa provided a pragmatic and professional approach with clear and understandable instructions. We’ve developed our training skills and our dog has responded really well. We’ve covered a lot of training techniques from the basics of sit; leave; not jumping up to loose-lead walking and recall. We’re delighted with the results!

Lisa has also kindly supported us to build our knowledge of canine enrichment and guided us to access groups and reading. Lisa’s team also offer a super walking and sitting service which we use regularly. I really like how the team have all played a role in our dogs’ development and continue to care for him.
– Faye

"Lisa is a wonder"

Lisa is a wonder. A real pleasure to work with her and she got our naughty little puppy doing all the right things with a warm and rewarding approach. Highly recommend!

– Ben

"Lisa is super-knowledgeable"

Lisa is super-knowledgeable and being very personable was able to convey her knowledge clearly and succinctly. We very much enjoyed the lessons we received for our Australian Shepherd, Jessie, and still use the techniques we learned via Albany to develop our girl. Recommended! Thanks!

– Sean

"Helpful, kind and considerate"

We found Lisa at the perfect time with our little pup. She was helpful, kind and considerate but most importantly, gave us confidence to continue our training – don’t hesitate to book Lisa for her Puppy Package!
– JB

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