Kind Words

We know that it’s an important decision when choosing someone to look after your pet. If you would like to speak to any of our clients directly to ask more questions about our service and how they found it,  just let us know and we will put you in touch wth them.

Albany Pet Services was proud to win ‘Best Dog Walking and Pet Sitting Business’ in the Global Health and Pharma 2018 Awards.

Here are some kind words from customers who have worked with Albany Pet Services and you can also check out out reviews on Facebook and Google:

Thank you for all of Millie’s help with our cats. They were so much happier at home rather than the stressful cattery experiences they’ve had in the past.


St Albans

My holiday is made all the better knowing that Nando is in such good hands. You’re a star and I’ve never seen my cat look so content. Thank you.

I’m going to highly recommend you to everyone!


St Albans

Lisa did a great job of looking after my cheeky pet bunny whilst I was away. She sent me some lovely messages and pictures of him running and jumping around his room. It was nice to relax knowing that he is in safe hands and getting lots of attention and cuddles!

Lisa is such a kind, honest and trustworthy person and I have already recommended her to other friends.


St Albans

I just wanted to say thank you to you and Millie for doing such a good job looking after my cats. Sending pictures each day was a lovely touch which really helped to stop worrying about them. It’s been lovely to come home to 2 happy, healthy cats rather than the stressed out and unhappy experiences which we have had at catteries!


St Albans

Thank you for all your help [with our dog] this year, I don’t know what we would have done without you. You’ve been brilliant!


St Albans

Dusty looks really well. Thank you for looking after her so well. It is great knowing you are looking after her for me.



Thanks so much for looking after [our rabbit] – it’s been brilliant!


St Albans

Having a cat that is 10 years old and who is on a special diet means that I was reluctant to leave him to have a break. However after Lisa came round to discuss my cat’s history, dietary requirements and needs I knew he would be in safe hands. Thankfully Lisa was available to take care of my cat overnight, which was great as I didn’t want to leave him alone and there was the extra benefit that my home was safe and secure. Whilst I was away Lisa sent me regular photo and text updates.

When I returned my cat was relaxed and content. I will definitely use Albany Pet Services again.


St Albans

Thank you for taking such good care of Rocky!

Mark & Laura

St Albans

Lisa has been waking my puppy Lola for several weeks now and I can’t rate her highly enough. She is genuine kind, gentle and very knowledgable and Lola adores her.

She walks her on a 1:1 basis and I completely trust her at my home and with my dog.


St Albans

I would definitely recommend Lisa for pet sitting, this is the second time Lisa has looked after my pets and would not use anyone else. She shows great care, love and warmth to all of my pets which include my mice, fish and a cat.

My cat is very shy of strangers however Lisa’s patience and experience won him round. A very professional service!


East Barnet

It’s so lovely being able to relax on our holiday knowing our pets are in safe hands with someone they love. Thank you so much.


St Albans

Thank you for all your amazing work with our dogs. You are wonderful!

Alison and Ed

St Albans

I’m very happy with the service, you and the team are friendly and trustworthy. My cat is cared for so very well. Thank you – you’re all just so caring!


St Albans

We’re so happy with the service we and our pussycats have received. We love their birthday card! Thank you Asher.

Mike and Caroline


It’s so reassuring to know you’re there caring for our dog, and that he’s in safe hands, thank you.



I can’t recommend Lisa highly enough. She is conscientious, reliable and takes my cat’s welfare seriously. Finding her to look after my cats means on less thing to arrange when we go away, I now leave a set of keys with her so I don’t have to worry about arranging a pick up.

It’s so much more convenient to leave the cats at home, and much less expensive than a cattery. Its also good to know the house is being checked while we are away, she even waters the plants!

She sends regular updates to let us know everything is ok, and the cats love having someone to play with. She clearly loves animals and loves her job.


St Albans

Thank you for taking care of him [our dog] so well and for your notes and updates. He was happy and settled really well when we got back, so you must have done a great job.


St Albans

Mars seems very happy and in good spirits, so that makes us happy as well. We would very much like to use your services in the future, should we be leaving Mars for extended periods of time.



Once again Lisa thank you so much for your detailed feedback – I really appreciate it. It is so lovely to hear and see that all is okay. I loved the photo too!


Brookmans Park

Lisa walked my pug Bud while I was away for a few days and he was staying with my elderly mum. He was so happy to see her every day and really enjoyed his walks.

Lisa is kind and very professional and went way beyond the call of duty and even brushed Bud as my mum is unable to bend down.

Highly recommend Lisa, thank you.


St Albans

Love the video, thank you so much! It makes going away so much easier, we are really pleased you’re visiting [our cat] everyday.


St Albans

Thank you so much for looking after our kitties so very well!


St Albans

Thank you so much [for looking after our dogs] you’ve done a super job. I really appreciate it.


St Albans

I contacted Albany Pet Services to look after my Border Collie. This was the first time that I left my dog in the care of somebody other than close friends and family. I was apprehensive at first as my dog is one spoilt pooch. I cannot praise Lisa enough on the care that she showed and was surprised how quickly Lisa had formed a bond and an understanding of her nutty ways! Lisa sent us daily updates and pictures of their adventures on the wonderful walks which really made me relax and enjoy my break, bringing a tear of happiness to me.

I will certainly be using Albany Pet Services again and highly recommend them to fellow pet owners. Thank you Lisa!


St Albans

I just wanted to send over an email and say thank you so much. Your team is friendly and trustworthy. Asher and Millie are great  and so caring and I returned home last night to a very happy cat.  It was lovely to get updates and pictures from Asher and Millie while I was away. I’m very happy with the service.


St Albans

Thank you for the time your taking to get to know my cats and the care you’re showing to them  – I really appreciate it. I’m so happy I’ve changed from the other pet sitting company to yours.


St Albans


St Albans

Bob and Carys - Anne

St Albans


St Albans

Julia and Simon

Julia and Simon, Harpenden

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